Search

Fixing Backwards Planning

Don Van Doren

01/30/2013 - 13:30

When enterprises decide to introduce new technology solutions, too often an unfortunate pattern emerges in planning and deployment that's exactly backwards from the way...

Tags

All Tags:

Mobility, Team Collaboration, Unified Communication, Instant Messaging & Presence (IM), Collaboration Suites, Professional Services, unified communications, UCStrategies, IP, VoIP, business process, business processes

Big Week for Video

Dave Michels

01/29/2013 - 13:30

I am continuously surprised how much video has become part of my daily conversation. Suddenly my desktop has multiple cameras (webcams, room system, video phone, laptop...

Tags

Permira Delivers a New Beginning

Dave Michels

01/28/2013 - 13:30

Score one for private equity. Genesys was a division of a large public company, but appears to be thriving as its own entity. Permia, a European private equity firm,...

Tags

All Tags:

Mobility, Unified Communication, Telephony (VoIP, AA, IVR), Instant Messaging & Presence (IM), Contact Centers, Banking and Investment, unified communications, UCStrategies, IP, VoIP, business process, business processes, Alcatel-Lucent, Genesys Connect for Service Cloud, Genesys One, Genesys Mobile Engagement, Genesys Labs

Mobility: It's Too Late

Dave Michels

01/27/2013 - 13:30

I hear this phrase all the time. Just mention "Microsoft Phone" or "RIM" in casual conversation and you will hear it too. Now I'm even hearing it with Apple, it's too...

Tags

All Tags:

Mobility, Infrastructure, Unified Communication, Telephony (VoIP, AA, IVR), Phones, Headsets & Hardware, Wireless Networks (Wi-Fi), Configuration, Monitoring, Operations (BCOM), Mobile Devices, Healthcare, Retail & Distribution, unified communications, UCStrategies, IP, VoIP, business process, business processes, RIM BB10, Microsoft Phone

UCStrategies Experts Discuss New UC Innovations

Dave Michels

01/24/2013 - 13:30

In this Industry Buzz podcast, the team welcomes Eric Kintz, SVP and General Manager, Logitech for Business, to discuss "hard phones, soft phones, and everything in between."...

Tags

All Tags:

Unified Communication, Phones, Headsets & Hardware, unified communications, UCStrategies, IP, VoIP, business process, business processes, Logitech for Business, Logitech BCC950 Webcam, Logitech UC Keyboard K725 C, Mitel UC360, Cisco Jabber

Polycom Back to Growth in Q3

Dave Michels

01/23/2013 - 13:30

Polycom reported its Q412 financial results. Although sales were down nine percent compared to the same quarter last year, the news was generally better than expected.

Tags

All Tags:

Unified Communication, Audio & Video Conferencing, Phones, Headsets & Hardware, Configuration, Monitoring, Operations (BCOM), Media/Publishing, unified communications, UCStrategies, IP, VoIP, business process, business processes, Polycom VVX-600 IP phone, Polycom CloudAXIS

Guest Contributions at UCStrategies.com

Dave Michels

01/22/2013 - 13:30

Did you notice last month the author of The Rise of Mobile VoIP ? It was written by a guest contributor! For the first time, UCStrategies posted an article from an...

Tags

All Tags:

Mobility, Unified Communication, Telephony (VoIP, AA, IVR), unified communications, UCStrategies, IP, VoIP, business process, business processes

World Does Not Revolve Around Exchange

Dave Michels

01/22/2013 - 13:30

The Verge reports that Microsoft is intending to add support for CalDAV and CardDAV to Microsoft phones. Evidently, Exchange isn't the only email system out there...

Tags

All Tags:

Mobility, Unified Communication, Phones, Headsets & Hardware, Mobile Clients, Education, Government, unified communications, UCStrategies, IP, VoIP, business process, business processes, Microsoft Exchange, Exchange ActiveSync (EAS), CalDAV, CardDAV, Gmail

Video Predictions for 2013

Dave Michels

01/21/2013 - 13:30

As the prediction season winds down, there's another prognosticator who deserves attention: Elliot Gold of Telespan. This is the 18th consecutive year that Mr. Gold has...

Tags

All Tags:

Unified Communication, Phones, Headsets & Hardware, Professional Services, Manufacturing, unified communications, UCStrategies, IP, VoIP, business process, business processes, Vidyo, Dell, HP, Cisco, Polycom, Elliot Gold, Telespan

Mobile Slows

Dave Michels

01/20/2013 - 13:30

There's been some indications that mobile is slowing. Don't believe it for a second. Mobile will continue to thrive in 2013.

Tags

All Tags:

Mobility, Unified Communication, Audio & Video Conferencing, Phones, Headsets & Hardware, Mobile Devices, unified communications, UCStrategies, IP, VoIP, business process, business processes, Windows Phone, Blackberry 10, Apple iPhone 5, Huawei’s Ascent Mate

UCS on CES

Dave Michels

01/16/2013 - 13:30

The Consumer Electronics Show was held January 8-11 in Las Vegas. In this UCStrategies podcast, the UC Experts take a look at some of the products introduced at the show in respect to advances in...

Tags

All Tags:

Mobility, Infrastructure, Unified Communication, Audio & Video Conferencing, Wireless Networks (Wi-Fi), Healthcare, unified communications, UCStrategies, IP, VoIP, business process, business processes, Consumer Electronics Show (CES)

How to Avoid the Unified Communications Pilot Trap

Blair Pleasant

01/15/2013 - 13:30

By providing access to not only a set of integrated network elements needed for a Lync deployment, but services such as network assessment, network planning,...

Tags

All Tags: