Twilio Joins the Alliance for Telecommunications Industry Solutions (ATIS) Board of Directors

SAN FRANCISCO--(BUSINESS WIRE)--Twilio (NYSE: TWLO), the leading cloud communications platform, today announced that it has joined the Alliance for Telecommunic
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Infrastructure, Unified Communication, Telephony (VoIP, AA, IVR), Phones, Headsets & Hardware, Fixed-Mobile Convergence (FMC), Energy and Utilities, Manufacturing, Professional Services, Technology

Specialized Gift Manufacturer Chooses Five9 to Deliver Exceptional Omnichannel Customer Service

SAN RAMON, Calif.--(BUSINESS WIRE)-- #CX--Specialized Gift Manufacturer Chooses Five9 to Deliver Exceptional Omnichannel Customer Service
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Infrastructure, Team Collaboration, Unified Communication, Telephony (VoIP, AA, IVR), Contact Centers, Customer Relationship Management (CRM), SaaS, Cloud Apps, Configuration, Monitoring, Operations (BCOM), Energy and Utilities, Retail & Distribution, Technology

Netcracker Completes Major Digital Transformation Milestone at Vivo

WALTHAM, Mass.--(BUSINESS WIRE)-- #BSS--Netcracker Completes Major Digital Transformation Milestone at Vivo.
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Mobility, Infrastructure, Media/Publishing, Professional Services, Retail & Distribution, Technology

NICE Interactions Paris 2019 to Elevate Personal Connections and Drive Exceptional Customer Experiences

HOBOKEN, N.J.--(BUSINESS WIRE)--NICE (Nasdaq: NICE) today announced the return of NICE Interactions Paris, its annual conference, which will be held on November
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Infrastructure, Unified Communication, Contact Centers, Configuration, Monitoring, Operations (BCOM), Banking and Investment, Professional Services, Retail & Distribution, Technology

Gogo Meets Significant Inflight Connectivity Demand through Deal with Eutelsat

CHICAGO & PARIS--(BUSINESS WIRE)--Regulatory News: Gogo (NASDAQ: GOGO), a leading global provider of broadband connectivity products and services for aviati
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Mobility, Infrastructure, Quality of Service (QOS), Government, Manufacturing, Media/Publishing, Technology

UniVoIP’s Omnichannel Contact Center and Unified Communications...

UniVoIP named as Top 10 Cloud Solution Provider of 2019 for delivering enterprise communication solutions that optimize customer-agent interactions at every
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Mobility, Infrastructure, Team Collaboration, Unified Communication, Telephony (VoIP, AA, IVR), Unified Messaging (Email, Voicemail, SMS, Chat), Phones, Headsets & Hardware, Contact Centers, UCaaS, Hybrid Cloud, SaaS, Cloud Apps, Configuration, Monitoring, Operations (BCOM), Education, Healthcare, Manufacturing, Technology

C-Band Alliance Proposes to Clear 300 MHz of Spectrum for Nationwide 5G Deployment

WASHINGTON--(BUSINESS WIRE)---- $I #earnings--The C-Band Alliance, with members Intelsat, SES and Telesat increase to 300 MHz the amount of spectrum to be clear
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Infrastructure, Unified Communication, Phones, Headsets & Hardware, Quality of Service (QOS), Wireless Networks (Wi-Fi), Fixed-Mobile Convergence (FMC), Government, Retail & Distribution, Technology

Samsung Introduces Galaxy XCover FieldPro: A Rugged Smartphone that’s Built Tough and Field Ready

CHICAGO--(BUSINESS WIRE)--Samsung introduced a new rugged smartphone today at the International Association of Chiefs of Police Conference. The latest of Samsun
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Mobility, Infrastructure, Unified Communication, Phones, Headsets & Hardware, Wireless Networks (Wi-Fi), Mobile Devices, Mobile Clients, Energy and Utilities, Government, Manufacturing, Media/Publishing, Technology, Transportation

Cytracom Launches Business Messaging to Enhance SMB Communication

DALLAS--(BUSINESS WIRE)--Cytracom, a leading provider of voice solutions built for Managed Service Providers (MSPs), today announced Business Messaging. This so
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Mobility, Infrastructure, Team Collaboration, Unified Communication, Unified Messaging (Email, Voicemail, SMS, Chat), SaaS, Cloud Apps, Configuration, Monitoring, Operations (BCOM), Professional Services, Technology

Broadband QED Gains Further Momentum at Broadband World Forum 2019

AMSTERDAM--(BUSINESS WIRE)--Broadband Forum’s Broadband Quality Experience Delivered (Broadband QED) initiative showed significant industry momentum at Broadban
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Infrastructure, Team Collaboration, Unified Communication, Instant Messaging & Presence (IM), Quality of Service (QOS), Wireless Networks (Wi-Fi), Fixed-Mobile Convergence (FMC), Manufacturing, Retail & Distribution, Technology

Web Conferencing Software Users Review Vendors for Satisfaction, Revealing Their Top Five Through SoftwareReviews

TORONTO--(BUSINESS WIRE)-- #Awards--SoftwareReviews announces its 2019 Web Conferencing Emotional Footprint Award winners, as determined by software users, who
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Infrastructure, Team Collaboration, Unified Communication, Instant Messaging & Presence (IM), Quality of Service (QOS), Banking and Investment, Manufacturing, Technology

NICE inContact CXone Empowers Omnichannel Experiences with New Native Salesforce Lightning User Interface

SALT LAKE CITY--(BUSINESS WIRE)--NICE inContact, a NICE (Nasdaq: NICE) business, today announced new enhancements to CXone Agent for Salesforce that enables omn
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Infrastructure, Team Collaboration, Unified Communication, Telephony (VoIP, AA, IVR), Contact Centers, Customer Relationship Management (CRM), Configuration, Monitoring, Operations (BCOM), Banking and Investment, Energy and Utilities, Manufacturing, Professional Services, Retail & Distribution, Technology