BCStrategies Impressions of Enterprise Connect 2022 - Part 2

By
Kevin Kieller
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04/01/2022 - 13:05

In this Industry Buzz podcast, the BCStrategies Experts discuss Enterprise Connect 2022, held March 21-24 in Orlando and virtually. In part 2, ...

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Operations, Infrastructure, Mobility, Business Phone Systems, Team Collaboration, Contact Center, Unified Communication, Video Collaboration, Enterprise Connect 2022

BCStrategies Impressions of Enterprise Connect 2022 - Part 1

By
Blair Pleasant
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03/31/2022 - 14:23

In this Industry Buzz podcast, the BCStrategies Experts discuss Enterprise Connect 2022, held March 21-24 in Orlando and virtually. ...

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Operations, Infrastructure, Mobility, Business Phone Systems, Team Collaboration, Contact Center, Unified Communication, Video Collaboration, Enterprise Connect 2022, hybrid work,  room systems, UCaaS/CCaaS convergence, CX, interoperability, augmented reality, the metaverse, cellular integration, low code/no code.

Kari’s Law and RAY BAUM’S Act – What You Need to Know

By
Martha Buyer
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02/03/2022 - 09:56
While there has been no litigation to date, it’s only a matter of time until the MLTS in place at an enterprise is unable to provide the information necessary to enable...
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Mobility, Video Collaboration, Team Collaboration, Business Phone Systems, Infrastructure, Operations, Contact Center, Unified Communication, Kari’s Law, RAY BAUM’S Act, 9-1-1, 911, NG9-1-1

BCStrategies Predictions for 2022

By
Jim Burton
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01/11/2022 - 12:07

In this Industry Buzz podcast, the BCStrategies Experts were asked to make three predictions about what they expect to see or what to watch for in business communications in 2022. ...

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Operations, Infrastructure, Mobility, Business Phone Systems, Team Collaboration, Contact Center, Unified Communication, Video Collaboration

Fuze Releases Platform Updates to Strengthen Evolving Hybrid Worker Needs

By
BCStrategies
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01/07/2022 - 07:00
New capabilities, including chat-based routing for Fuze Contact Center, enhance productivity and collaboration across distributed teams.
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Mobility, Contact Center, Team Collaboration, Unified Communication, SaaS, Cloud Apps, UCaaS, Hybrid Cloud
Mitel CMO Dave Silke

Dave Silke on the Future of Mitel

By
Blair Pleasant
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01/04/2022 - 07:02
To get a better understanding of Mitel’s plans and expectations for the future, I spoke with Mitel CMO Dave Silke about what this new arrangement means for Mitel, its...
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Mobility, Video Collaboration, Team Collaboration, Business Phone Systems, Infrastructure, Operations, Contact Center, Unified Communication, RingCentral’s Message Video Phone (MVP), unified communications as a service (UCaaS), Dave Silke

Fuze Unveils Fuze 7, the Next Evolution for Fuze Desktop

By
BCStrategies
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12/17/2021 - 12:13
Latest version to enhance hybrid worker communications experiences with new desktop application features. The next generation platform gives users access to faster...
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Mobility, Contact Center, Team Collaboration, Unified Communication, SaaS, Cloud Apps, UCaaS, Hybrid Cloud, Fuze 7

2021 Year in Review in BC

By
Blair Pleasant
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12/17/2021 - 10:50

In this Industry Buzz podcast, the BCStrategies Experts look back at 2021 in business communications. Blair Pleasant moderates the...

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Operations, Infrastructure, Mobility, Business Phone Systems, Team Collaboration, Contact Center, Unified Communication, Video Collaboration

Industry News and Merger Activity

By
Jim Burton
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12/03/2021 - 13:00

In this Industry Buzz podcast, the BCStrategies Experts discuss recent the recent flurry of industry news, mergers and acquisitions. Jim...

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Mobility, Business Phone Systems, Team Collaboration, Contact Center, Unified Communication, Video Collaboration

Gamification for MS Teams: Introducing Trivia Engine

By
Jim Burton
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11/22/2021 - 10:07

In this Industry Buzz videocast, Jim Burton welcomes BCStrategies Expert Kevin Kieller to discuss gamification for Microsoft Teams.

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Operations, Mobility, Business Phone Systems, Team Collaboration, Contact Center, Unified Communication, Video Collaboration, gamification, Trivia Engine, EnableUC, Microsoft Teams

The End of An Era - RIP to the Premises PBX

By
Phil Edholm
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11/11/2021 - 10:28
Yesterday, Mitel announced that they were entering into a relationship to have RingCentral MVP becomes the UCaaS migration offer to be made to the existing (and future)...
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Operations, Video Collaboration, Team Collaboration, Contact Center, Infrastructure, Business Phone Systems, Unified Communication, Mobile Clients, RingCentral MVP, UCaaS, UC-as-a-Service (UCaaS)

RingCentral and Mitel Announce Strategic Partnership to Enable Customers to Transition Seamlessly to Cloud-Based Unified Business Communications

By
BCStrategies
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11/10/2021 - 08:00
As part of this agreement, RingCentral becomes Mitel’s exclusive UCaaS partner, providing their customers with a next generation, mobile-first, cloud communications...
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Mobility, Video Collaboration, Team Collaboration, Contact Center, Business Phone Systems, Unified Communication