Twilio Joins the Alliance for Telecommunications Industry Solutions (ATIS) Board of Directors

SAN FRANCISCO--(BUSINESS WIRE)--Twilio (NYSE: TWLO), the leading cloud communications platform, today announced that it has joined the Alliance for Telecommunic
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Infrastructure, Unified Communication, Telephony (VoIP, AA, IVR), Phones, Headsets & Hardware, Fixed-Mobile Convergence (FMC), Energy and Utilities, Manufacturing, Professional Services, Technology

Specialized Gift Manufacturer Chooses Five9 to Deliver Exceptional Omnichannel Customer Service

SAN RAMON, Calif.--(BUSINESS WIRE)-- #CX--Specialized Gift Manufacturer Chooses Five9 to Deliver Exceptional Omnichannel Customer Service
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Infrastructure, Team Collaboration, Unified Communication, Telephony (VoIP, AA, IVR), Contact Centers, Customer Relationship Management (CRM), SaaS, Cloud Apps, Configuration, Monitoring, Operations (BCOM), Energy and Utilities, Retail & Distribution, Technology

Samsung Introduces Galaxy XCover FieldPro: A Rugged Smartphone that’s Built Tough and Field Ready

CHICAGO--(BUSINESS WIRE)--Samsung introduced a new rugged smartphone today at the International Association of Chiefs of Police Conference. The latest of Samsun
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Mobility, Infrastructure, Unified Communication, Phones, Headsets & Hardware, Wireless Networks (Wi-Fi), Mobile Devices, Mobile Clients, Energy and Utilities, Government, Manufacturing, Media/Publishing, Technology, Transportation

NICE inContact CXone Empowers Omnichannel Experiences with New Native Salesforce Lightning User Interface

SALT LAKE CITY--(BUSINESS WIRE)--NICE inContact, a NICE (Nasdaq: NICE) business, today announced new enhancements to CXone Agent for Salesforce that enables omn
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Infrastructure, Team Collaboration, Unified Communication, Telephony (VoIP, AA, IVR), Contact Centers, Customer Relationship Management (CRM), Configuration, Monitoring, Operations (BCOM), Banking and Investment, Energy and Utilities, Manufacturing, Professional Services, Retail & Distribution, Technology

The AI Foundation Reveals Groundbreaking Technology to Drive Positive Social Change with the Power of Your Own AI

LONDON--(BUSINESS WIRE)--The AI Foundation, the leader in AI dedicated to benefit humanity, revealed groundbreaking AI that can accelerate positive change at Fu
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Team Collaboration, Unified Communication, Instant Messaging & Presence (IM), Energy and Utilities, Technology

New Premium Mobile Processor and 5G Modem Unveiled at Samsung Tech Day

SAN JOSE, Calif.--(BUSINESS WIRE)--Samsung’s Exynos 990 and Exynos Modem 5123 leverage 7nm-EUV technology. The new mobile solutions will empower tomorrow’s mobi
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Mobility, Infrastructure, Unified Communication, Phones, Headsets & Hardware, Fixed-Mobile Convergence (FMC), Configuration, Monitoring, Operations (BCOM), Mobile Devices, Energy and Utilities, Media/Publishing, Technology

Raydiant – Innovative, Cloud-Based, Dynamic Display Platform for Enterprise – Announces $7M Financing

LOS ANGELES & SAN FRANCISCO--(BUSINESS WIRE)--Raydiant, a cloud-based, display platform for businesses to centrally deploy and manage applications across ma
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Mobility, Infrastructure, Team Collaboration, Unified Communication, Phones, Headsets & Hardware, SaaS, Cloud Apps, Configuration, Monitoring, Operations (BCOM), Banking and Investment, Energy and Utilities, Hospitality, Manufacturing, Professional Services, Technology

Kinetic Business by Windstream Launches OfficeSuite UC® to Small and Midsize Business Customers

LITTLE ROCK, Ark.--(BUSINESS WIRE)--Windstream, a leading provider of advanced network communications and technology solutions that was recently named in resear
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Mobility, Infrastructure, Team Collaboration, Unified Communication, Telephony (VoIP, AA, IVR), Unified Messaging (Email, Voicemail, SMS, Chat), Instant Messaging & Presence (IM), Audio & Video Conferencing, UCaaS, Hybrid Cloud, Software Defined Networking (SDN), Technology, Retail & Distribution, Energy and Utilities, Insurance

Avaya Extends Partnership with NVT Phybridge to Accelerate “Plug-and-Play” Solutions for IP Modernization

SANTA CLARA, Calif.--(BUSINESS WIRE)--Avaya Holdings Corp. (NYSE:AVYA), a global leader in solutions to enhance and simplify communications and collaboration, t
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Infrastructure, Team Collaboration, Unified Communication, Telephony (VoIP, AA, IVR), UCaaS, Hybrid Cloud, Fixed-Mobile Convergence (FMC), Banking and Investment, Education, Energy and Utilities, Government, Professional Services, Technology

AirHop and Altiostar Collaborate to Deliver Real-Time Network Intelligence for Open Cloud-Native 5G Mobile Networks

LOS ANGELES--(BUSINESS WIRE)-- #HetNet--AirHop Communications, a market leader of fully virtualized real-time Self-Organizing Network (SON) software, announced
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Mobility, Infrastructure, Unified Communication, Instant Messaging & Presence (IM), Phones, Headsets & Hardware, Wireless Networks (Wi-Fi), Fixed-Mobile Convergence (FMC), Configuration, Monitoring, Operations (BCOM), Energy and Utilities, Media/Publishing, Professional Services, Technology

8X8 Named a Challenger in 2019 Gartner Magic Quadrant for Contact Center as a Service, North America

SAN JOSE, Calif.--(BUSINESS WIRE)-- #CCTR--8x8, Inc., announced it has been named by Gartner, Inc. as a Challenger in the 2019 Magic Quadrant for Contact Center
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Team Collaboration, Unified Communication, Telephony (VoIP, AA, IVR), Instant Messaging & Presence (IM), Contact Centers, UCaaS, Hybrid Cloud, Customer Relationship Management (CRM), Banking and Investment, Energy and Utilities, Government, Professional Services, Technology

Box Named a Leader in Worldwide SaaS and Cloud-Enabled Content Applications by the IDC MarketScape

REDWOOD CITY, Calif.--(BUSINESS WIRE)--Box (NYSE: BOX), a leader in Cloud Content Management, today announced that it was named a Leader in “IDC MarketScape: Wo
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Infrastructure, Team Collaboration, SaaS, Cloud Apps, Configuration, Monitoring, Operations (BCOM), Energy and Utilities, Manufacturing, Technology