TELUS and RingCentral Expand Partnership Enabling Canadian Businesses to Transition Legacy Phone Systems to the Cloud

By
BCStrategies
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01/15/2021 - 12:12
TELUS and RingCentral Expand Partnership Enabling Canadian Businesses to Transition Legacy Phone Systems to the Cloud
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Business Phone Systems, Video Collaboration, Unified Communication, Collaboration Suites, Technology, Business Connect Voice Plus

Best Practices for Video Meetings

By
Blair Pleasant
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01/15/2021 - 11:55

In this Industry Buzz podcast, the BCStrategies Experts address a topic near and dear. We asked the Experts for best practices or recommendations for managing or participating in video meetings....

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Mobility, Contact Center, Team Collaboration, Business Phone Systems, Unified Communication, Audio & Video Conferencing
TalkingHeadz Podcasts

TalkingHeadz Podcast: Anand Janefalkar, UJET

By
Dave Michels
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01/14/2021 - 17:41

In their TalkingHeadz on Enterprise Communications podcast series, BCStrategies Experts Dave Michels and Evan Kirstel talk with various guests mostly related to enterprise communications. This...

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Unified Communication, Contact Center, WebRTC, Javed Khan, Cisco Collab

Inflow Communications Partners With Renovus Capital

By
BCStrategies
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01/14/2021 - 12:21
This partnership accelerates Inflow’s expansion of advisory and technical services for contact center and unified communications technologies.
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Contact Center, Unified Communication, Technology

BCStrategies Predictions for 2021

By
Jim Burton
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01/13/2021 - 14:00

 

In this Industry Buzz podcast, the BCStrategies Experts hold their annual conversation predicting what kinds of changes will happen in business communications in 2021. Jim Burton ...

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Infrastructure, Mobility, Operations, Video Collaboration, Contact Center, Team Collaboration, Business Phone Systems, Unified Communication

AWS and Cresta Partner to Bring Real-time Intelligence to Contact Centers

By
UCStrategies Staff
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01/12/2021 - 10:00
Organizations can now quickly and easily develop intelligent contact center solutions powered by AWS CCI, enhanced with Cresta’s real-time conversational intelligence.
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Contact Center, Operations, Unified Communication, Finance, Artificial Intelligence (AI)

Avaya Expanding AI-powered Contact Center Capabilities to Improve Customer Experience, Participating with AWS Contact Center Intelligence

By
BCStrategies
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01/12/2021 - 00:00
Avaya’s integration with AWS CCI strengthens its portfolio of contact center solutions delivering enhanced customer engagement through better, faster, and more relevant...
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Business Phone Systems, Unified Communication, Collaboration Suites, Audio & Video Conferencing

Ribbon and Synnex Expand Reseller Partnership Into the Caribbean and Latin America

By
UCStrategies Staff
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01/11/2021 - 10:00
Expands availability of Ribbon’s UC&C-enabling Edge solutions in CALA market
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Team Collaboration, Contact Center, Unified Communication, UCaaS, Hybrid Cloud, Finance
TalkingHeadz Podcasts

TalkingHeadz Podcast: Javed Khan, Cisco

By
Dave Michels
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01/08/2021 - 14:04

In their TalkingHeadz on Enterprise Communications podcast series, BCStrategies Experts Dave Michels and Evan Kirstel talk with various guests mostly related to enterprise communications. This...

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Infrastructure, Contact Center, Business Phone Systems, Video Collaboration, Team Collaboration, Unified Communication, Javed Khan, Cisco Collab

Fusion Connect Launches FusionWorks® with Cisco Webex®, Enabling Greater Collaboration and Flexibility Across Organizations

By
UCStrategies Staff
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01/08/2021 - 10:00
FusionWorks is a cloud-based business communication service that combines the cost-savings of Hosted Voice with the productivity of Unified Communications. Now powered...
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Team Collaboration, Contact Center, Business Phone Systems, Unified Communication, Finance, FusionWorks

Watch This Space Podcast: Looking Ahead for 2021, and Thinking Bigger with AI - Beating COVID-19

By
Jon Arnold
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01/07/2021 - 22:51

This podcast looks ahead to 2021 for the future of work, and thinking bigger about AI. There is nothing more pressing for the world to solve than COVID-19, and this is the moment AI is really...

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Video Collaboration, Team Collaboration, Business Phone Systems, Unified Communication, Watch This Space podcasts, COVID-19

2020 Year in Review in BC

By
Jim Burton
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12/31/2020 - 11:28

In this Industry Buzz podcast, the BCStrategies Experts review the year 2020 in business communications. Jim Burton moderates the...

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Infrastructure, Mobility, Operations, Video Collaboration, Contact Center, Team Collaboration, Business Phone Systems, Unified Communication