Cisco Quad - Enterprise Collaboration and More

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06/21/2010 - 14:30
Cisco Systems publicly launched Quad, its Enterprise Collaboration Platform, at the recently completed Enterprise 2.0 conference in Boston.
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Infrastructure, Team Collaboration, Unified Communication, Instant Messaging & Presence (IM), Technology, unified communications, UC Strategies, IP, VoIP, business process, business processes, Pam Avila

Cisco Customer Collaboration Analyst Day 2010

By
Blair Pleasant
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06/20/2010 - 14:30
Cisco introduced new Customer Collaboration (contact center) offerings, including new social media capabilities.
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Mobility, Infrastructure, Team Collaboration, Unified Communication, Instant Messaging & Presence (IM), Phones, Headsets & Hardware, Contact Centers, Customer Relationship Management (CRM), Configuration, Monitoring, Operations (BCOM), Retail & Distribution, unified communications, UC Strategies, IP, VoIP, business process, business processes, Pam Avila, Cisco, customer collaboration, contact center

Apple's iPad - The Third Device for Mobile UC

By
Michael Finneran
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06/20/2010 - 14:30
A discussion of how and why the Apple iPad will be adopted as an enterprise computing device, and the additions that will be needed to make it truly useful as a mobile...
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Mobility, Infrastructure, Team Collaboration, Unified Communication, Contact Centers, Wireless Networks (Wi-Fi), Healthcare, Retail & Distribution, unified communications, UCStrategies, IP, VoIP, business process, business processes, Pam Avila, mobile unified communications, Mobile UC, communications enabled business process, Apple, iPad, iPad for the enterprise

Toshiba Adds Fax Features for Strata

By
Robbie Pleasant
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06/19/2010 - 14:30
The Telecommunication Systems Division of Toshiba America Information Systems announced Fax Features for Strata Messaging, its low-cost Unified Messaging solution for...
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Unified Communication, Unified Messaging (Email, Voicemail, SMS, Chat), Retail & Distribution, unified communications, UC Strategies, IP, VoIP, business process, business processes, Pam Avila, Toshiba, Strata, Fax

Architecture Planning is Key for Enterprise UC

By
Marty Parker
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06/18/2010 - 14:30
Solid architectural design is key as a guide for UC implementations.
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Mobility, Infrastructure, Team Collaboration, Unified Communication, Unified Messaging (Email, Voicemail, SMS, Chat), Instant Messaging & Presence (IM), Phones, Headsets & Hardware, Contact Centers, Business Process & Workflows (CEBP), Customer Relationship Management (CRM), SIP Trunking, MPLS, Configuration, Monitoring, Operations (BCOM), Energy and Utilities, unified communications, UCStrategies, IP, VoIP, business process, business processes

UCStrategies Experts Discuss Progress in Unified Communications - Successes in the Marketplace

By
Marty Parker
-
06/14/2010 - 14:30

As unified communications moves past "definitional arguments" to actual adoption and implementation, in this podcast the UCStrategies Expert team reports on the types of successes seen in the...

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unified communications, UCStrategies, IP, VoIP, business process, business processes

Alteva's Hosted UC Solution - Bringing Voice to the Desktop

By
Jon Arnold
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06/13/2010 - 14:30
Hosted UC offerings come in many varieties, and Alteva has a solution that brings the best of VoIP and Microsoft together for SMBs.
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Team Collaboration, Unified Communication, Telephony (VoIP, AA, IVR), Phones, Headsets & Hardware, Collaboration Suites, Social Business, unified communications, UCStrategies, IP, VoIP, business process, business processes

Microsoft's Communication Server 14 at TechEd

By
Blair Pleasant
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06/08/2010 - 14:30
At TechEd, Microsoft's IT Pro developer conference, additional features of Communication Server 14, formerly OCS Wave 14, were announced.
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Mobility, Team Collaboration, Unified Communication, Instant Messaging & Presence (IM), Contact Centers, Collaboration Suites, Social Business, Retail & Distribution, unified communications, UC Strategies, IP, VoIP, business process, business processes, Pam Avila, OCS, Communication Server, Microsoft, TechEd

The Campus View of UC and SIP, Discussion with Professor Henning Schulzrinne, 2010 Update - Part 2

By
Jay Brandstadter
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06/02/2010 - 14:30

The discussion continues with Professor Henning Schulzrinne of Columbia on the status and direction of SIP and UC including SIP trunking, SIP standards, and cloud computing and its fit with SIP/UC...

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Infrastructure, SIP Trunking, MPLS, Education, Professional Services, unified communications, UCStrategies, IP, VoIP, business process, business processes, Jay Brandstadter, David Yedwab

The Campus View of UC and SIP, Discussion with Professor Henning Schulzrinne, 2010 Update - Part 1

By
Jay Brandstadter
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06/01/2010 - 14:30

Professor Henning Schulzrinne, of Columbia University's School of Engineering and Applied Science, one of the originators of SIP, joins us again this year to discuss UC, SIP's role in it and other...

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Mobility, Infrastructure, Wireless Networks (Wi-Fi), Education, Professional Services, Technology, unified communications, UCStrategies, IP, VoIP, business process, business processes, Jay Brandstadter, David Yedwab

Cisco's UC Update - Collaboration is Evolving, Maybe Further than You Think

By
Jon Arnold
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05/27/2010 - 14:30
This week Cisco presented their semi-annual UC update. While titled a "UC update," it was clear from the start that collaboration was the focus, for which UC plays a...
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Infrastructure, Team Collaboration, Unified Communication, Instant Messaging & Presence (IM), Contact Centers, Security, SIP Trunking, MPLS, Federation, Configuration, Monitoring, Operations (BCOM), unified communications, UCStrategies, IP, VoIP, business process, business processes

UCStrategies Experts Discuss the UCIF

By
Blair Pleasant
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05/25/2010 - 14:30

The Unified Communications Interoperability Forum (UCIF) is an open alliance of technology leaders working together to fully realize the potential of Unified Communications. In this podcast, the...

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Professional Services, unified communications, UCStrategies, IP, VoIP, business process, business processes, Lisa Pierce, David Yedwab