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    Employee Engagement All the Rage at Verint Engage
    Verint Engage, Dan Bodner, Verint Customer Engagement Cloud Platform, Artificial Intelligence (AI), One Workforce
    How to Get Real Value From UC and CC with Genesys and Zoom
    Genesys Xperience, customer experience (CX), employee experiences (EX), CX for Everyone (CXE), Genesys Cloud CX contact center, Zoom Phone
    Watch This Space Podcast: The Metaverse, Innovation and Invention - Thinking Bigger About Future of Work
    Watch This Space podcasts, NICE, metaverse, future of work

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    NICE Announces New AI-Powered Robotic Process Automation, Accelerating Organizations’ Digital-First CX Strategy
    Artificial Intelligence (AI), customer experience (CX)
    Zoom and Genesys Announce Strategic Agreement Uniquely Positioned Around Zoom Phone to Improve Collaboration and Customer Experiences
    Genesys®, Zoom, Zoom Phone, Genesys Cloud CX™
    GoTo Resolve Expands Functionality to Further Enhance All-In-One IT Management and Support Solution for SMBs 
    GoTo, GoTo Resolve, Remote Monitoring and Management (RMM), IT support platform, SMBs
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    Related

    NICE Announces New AI-Powered Robotic Process Automation, Accelerating Organizations’ Digital-First CX Strategy
    Artificial Intelligence (AI), customer experience (CX)
    Employee Engagement All the Rage at Verint Engage
    Verint Engage, Dan Bodner, Verint Customer Engagement Cloud Platform, Artificial Intelligence (AI), One Workforce
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    Genesys Xperience, customer experience (CX), employee experiences (EX), CX for Everyone (CXE), Genesys Cloud CX contact center, Zoom Phone

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    NICE Announces New AI-Powered Robotic Process Automation, Accelerating Organizations’ Digital-First CX Strategy
    Artificial Intelligence (AI), customer experience (CX)
    Employee Engagement All the Rage at Verint Engage
    Verint Engage, Dan Bodner, Verint Customer Engagement Cloud Platform, Artificial Intelligence (AI), One Workforce
    How to Get Real Value From UC and CC with Genesys and Zoom
    Genesys Xperience, customer experience (CX), employee experiences (EX), CX for Everyone (CXE), Genesys Cloud CX contact center, Zoom Phone

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    Related

    Employee Engagement All the Rage at Verint Engage
    Verint Engage, Dan Bodner, Verint Customer Engagement Cloud Platform, Artificial Intelligence (AI), One Workforce
    How to Get Real Value From UC and CC with Genesys and Zoom
    Genesys Xperience, customer experience (CX), employee experiences (EX), CX for Everyone (CXE), Genesys Cloud CX contact center, Zoom Phone
    Watch This Space Podcast: The Metaverse, Innovation and Invention - Thinking Bigger About Future of Work
    Watch This Space podcasts, NICE, metaverse, future of work

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    GoTo Resolve Expands Functionality to Further Enhance All-In-One IT Management and Support Solution for SMBs 
    GoTo, GoTo Resolve, Remote Monitoring and Management (RMM), IT support platform, SMBs
    Verint and Intelligent Voice Integration Empowers Improved Financial Compliance Oversight
    Intelligent Voice Limited, compliance oversight
    Solgari for Microsoft Teams launch
    CCaaS, Microsoft Teams
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  • 2019-08    X
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Jeff Pulver, UCaaS Pioneer, Vonage Co-Founder and Entrepreneur, Featured as Keynote Speaker at SkySwitch's Vectors 2019

By
BCStrategies
-
08/29/2019 - 09:27
Vectors 2019, scheduled for October 27-30 at the Loews Sapphire Falls Resort, Universal Orlando, will provide resellers with hands-on-training, educational content and...
Tags
All Tags:
Unified Communication, UCaaS, Hybrid Cloud, unified communications-as-a-service (UCaaS), SkySwitch, Jeff Pulver

OnX Canada Adds Cisco SD-WAN as a Service to Communications Practice Portfolio

TORONTO--(BUSINESS WIRE)--OnX Canada, a leading cloud and application solution provider that serves businesses, healthcare organizations, and government agencie
Tags
All Tags:
Infrastructure, Team Collaboration, Unified Communication, UCaaS, Hybrid Cloud, SaaS, Cloud Apps, SIP Trunking, MPLS, Software Defined Networking (SDN), Energy and Utilities, Government, Healthcare, Technology

T-Mobile Amps Un-carrier 5.0: Test Drive Easier and Longer

BELLEVUE, Wash.--(BUSINESS WIRE)--The Un-carrier switches the switching game … again. Today, in a video blog T-Mobile (NASDAQ: TMUS) CEO John Legere announced t
Tags
All Tags:
Mobility, Infrastructure, Team Collaboration, Unified Communication, Instant Messaging & Presence (IM), Collaboration Suites, Wireless Networks (Wi-Fi), Fixed-Mobile Convergence (FMC), Banking and Investment, Energy and Utilities, Manufacturing, Retail & Distribution, Technology

Texoma Communications Relies on SIAE MICROELETTRONICA Backhaul Solutions to Fuel Network Expansion

DALLAS--(BUSINESS WIRE)--TEXOMA COMMUNICATIONS RELIES ON SIAE MICROELETTRONICA BACKHAUL SOLUTIONS TO FUEL NETWORK EXPANSION
Tags
All Tags:
Infrastructure, Quality of Service (QOS), Wireless Networks (Wi-Fi), Configuration, Monitoring, Operations (BCOM), Manufacturing, Media/Publishing, Professional Services, Technology

Yamaha UC Expands Distribution Presence in North America With Almo Professional A/V

By
BCStrategies
-
08/27/2019 - 09:51
Almo will expand access to the company's broad portfolio of UC, audio, and video solutions, as well as to enhanced customer service and support.
Tags
All Tags:
Unified Communication, Phones, Headsets & Hardware, Audio & Video Conferencing, Almo Professional A/V

Fuze Recognized as a Leader by Independent Research Firm in Unified Communications as a Service Providers Evaluation

BOSTON--(BUSINESS WIRE)--Fuze, the leading cloud-based communications and collaboration platform provider for the modern global enterprise, announced that Forre
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All Tags:
Mobility, Infrastructure, Team Collaboration, Unified Communication, Instant Messaging & Presence (IM), UCaaS, Hybrid Cloud, SaaS, Cloud Apps, Retail & Distribution, Technology

NICE inContact CXone Expands FedRAMP Leadership with Workforce Optimization Authorization

By -
08/27/2019 - 01:00
SALT LAKE CITY--(BUSINESS WIRE)--NICE inContact, a NICE (Nasdaq: NICE) business, today announced that NICE inContact CXone has expanded its Federal Risk and Aut
Tags
All Tags:
Infrastructure, Team Collaboration, Unified Communication, Contact Centers, Customer Relationship Management (CRM), SaaS, Cloud Apps, Configuration, Monitoring, Operations (BCOM), Banking and Investment, Government, Manufacturing, Professional Services, Retail & Distribution, Technology

Blue Ocean Robotics Acquires World-Leading Telepresence Robot Beam

By -
08/26/2019 - 18:30
PALO ALTO, Calif.--(BUSINESS WIRE)--<a href="https://twitter.com/hashtag/Beam?src=hash" target="_blank">#Beam</a>--Blue Ocean Ro
Tags
All Tags:
Mobility, Education, Healthcare, Hospitality, Manufacturing, Professional Services, Transportation

Orange Partners with Kirusa to launch Orange Célébrité...

Orange subscribers in Niger to have direct access to their favorite celebrities on the Orange Célébrité Platform. Regular updates from p
Tags
All Tags:
Mobility, Infrastructure, Unified Communication, Unified Messaging (Email, Voicemail, SMS, Chat), Instant Messaging & Presence (IM), Phones, Headsets & Hardware, Contact Centers, UCaaS, Hybrid Cloud, Configuration, Monitoring, Operations (BCOM), Mobile Clients, Energy and Utilities, Technology

Cradlepoint Wins NASPO ValuePoint Contract for Software-Driven, Cloud-Managed LTE and 5G Ready Solutions

By -
08/26/2019 - 04:45
BOISE, Idaho--(BUSINESS WIRE)--Cradlepoint announced today that it has been awarded a five-year NASPO ValuePoint Data Communications Products & Services con
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All Tags:
Mobility, Infrastructure, Wireless Networks (Wi-Fi), Fixed-Mobile Convergence (FMC), Energy and Utilities, Government, Technology

Mitel Ranks Highest in Growth on Frost &amp; Sullivan RADAR for Hosted IP Telephony &amp; UCaaS

By -
08/26/2019 - 03:00
DALLAS, Texas--(BUSINESS WIRE)--Mitel scores highest on growth index in analysis of 30 hosted IP telephony and UCaaS providers.
Tags
All Tags:
Mobility, Infrastructure, Team Collaboration, Unified Communication, Telephony (VoIP, AA, IVR), Instant Messaging & Presence (IM), Contact Centers, UCaaS, Hybrid Cloud, SaaS, Cloud Apps, Education, Manufacturing, Retail & Distribution, Technology

TMC Names Avaya Huddle Room a 2019 Communications Solutions Product of the Year Award Winner

By -
08/26/2019 - 02:30
SANTA CLARA, Calif.--(BUSINESS WIRE)--Avaya Holdings Corp. (NYSE:AVYA), a global leader in solutions to enhance and simplify communications and collaboration, a
Tags
All Tags:
Team Collaboration, Unified Communication, Instant Messaging & Presence (IM), Audio & Video Conferencing, UCaaS, Hybrid Cloud, Collaboration Suites, SaaS, Cloud Apps, Banking and Investment, Education, Government, Manufacturing, Media/Publishing, Professional Services, Technology
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