Infrastructure

Flipping the switch from summer to fall seems much easier than coaxing workers to shift from home to office, and in this episode, BCStrategies'

Labor Day is a good time to think about the longer-term implications of virtual work, and in this episode, BCStrategies'

In this episode, BCStrategies' Jon Arnold and Chris Fine review the emerging dynamics

Does Microsoft Teams Give You the Application Visibility You Need?

As Microsoft Teams proliferates within enterprise voice networks, business managers and IT departments require more advanced legacy UC platform reporting visibility than Teams provides.

In April, Microsoft reported that the number Microsoft Teams daily active users had climbed to a staggering 145 million. This followed last year’s exponential, pandemic-related Teams’ growth: to 44 million daily users in March 2020; 75 million by April 2020; and 115 million by last October. Not bad for a platform launched globally just four years ago.

In this episode, the timing was good for BCStrategies' Jon Arnold and Chris Fine to t

On July 18, Zoom announced an agreement to acquire cloud contact center provider Five9 in an all-stock transaction valued at approximately $14.7 bi

In this Industry Buzz podcast, the BCStrategies Experts discuss the "age-old" topic of best-of-breed vs. all-in-one suite solutions.

Channel Partners and the End of the Telephony Fairy Tale

Once upon a time there were premises-based telephony systems, and it was like a fairy tale – channel partners provided necessary and important products and services and reaped the rewards. Selling big pieces of hardware along with software, installation, ongoing maintenance, service and support, channel partners were able to grow successful businesses. With unified communications (UC), channel partners including VARs and managed service providers (MSPs) could add even more value on top of the PBX – messaging, conferencing, mobile apps, etc.