Mobility

In this Industry Buzz videocast, Jim Burton welcomes BCStrategies Expe

What do you do when copper is no longer available? Can Wireless replace your aging POTS lines?

Ooma AirDial

While the question is a bit misleading, a major challenge for many businesses is the gradual elimination of the traditional copper line or POTS basic telephony service. This is not because of telephones connected to POTS, but rather because of the myriad of devices that were designed to use a POTS line as a basis for the product or service.

Enterprise Connect 2021 was held virtually from September 27-29.

In this Industry Buzz podcast, the BCStrategies Experts discuss Zoomtopia, Zoom's 100% virtual event, held September 13-14, 2021.

On July 18, Zoom announced an agreement to acquire cloud contact center provider Five9 in an all-stock transaction valued at approximately $14.7 bi

In this Industry Buzz podcast, the BCStrategies Experts discuss the "age-old" topic of best-of-breed vs. all-in-one suite solutions.

Channel Partners and the End of the Telephony Fairy Tale

Once upon a time there were premises-based telephony systems, and it was like a fairy tale – channel partners provided necessary and important products and services and reaped the rewards. Selling big pieces of hardware along with software, installation, ongoing maintenance, service and support, channel partners were able to grow successful businesses. With unified communications (UC), channel partners including VARs and managed service providers (MSPs) could add even more value on top of the PBX – messaging, conferencing, mobile apps, etc.

SIPPIO Introduces New Partner Portal

Many unified communication (UC) vendors and providers claim to be partner focused, but often times it’s merely lip service. Then there are other companies that truly walk the walk and talk the talk – and that’s where SIPPIO comes in. SIPPIO is 100% partner-focused, providing Microsoft hosted voice services. Architected and configured specifically for Microsoft Azure environments, SIPPIO has been at the forefront of Microsoft Teams direct routing, and allows carriers to leverage their platform.