NICE Interactions 2024 - CX AI Realized

NICE Interactions 2024

At its annual Interactions customer event, NICE presented its vision for the future – and yes, AI is front and center. As usual, CEO Barak Eilam wowed the audience with his flawless keynote and amazing graphics, as he discussed the history of innovation. NICE has long been at the forefront of innovation, and there was certainly plenty to showcase at Interactions 2024.

 Nice Interaction 2024 - image 1

Some of the announcements made the event include: