An Update on Hosted VoIP and UC Services

Last year, Dave Michels and I set out to identify and profile several hosted VoIP/UC services targeted at small businesses - particularly, under 50 users. I recently revisited this exercise, interviewing and meeting with several of the leading hosted vendors aimed at SMBs. It was not an exhausted study, and only a small handful of the many, many vendors were included. I'll be adding more vendors over the next few months, so please don't be upset with me if your company was omitted.