No company in our space has had more drama than Avaya, since well, Nortel. At times that comparison seemed apt, but they diverge when strong leadership and sound strategy enter the picture. There’s a big difference between where Avaya is today and their second encounter with Chapter 11. That difference largely boils down to those two factors, and they were front and center during last week’s ENGAGE event in Orlando. I can’t think of another vendor that has emerged twice from Chapter 11, and with that in the rear-view mirror, Act III looks promising.
Channel partners have always played a very large role in Avaya’s go-to-market efforts, and have been key to the company’s growth, helping to support Avaya’s large installed customer base. With a new CEO and relatively new North America Channel Chief, Avaya has been on a mission to listen to and engage with its channel partners to better understand their views and concerns.
One of the biggest company transformations I’ve seen in all my years as an industry analyst is Vonage, which held its inaugural industry analyst event in Scottsdale, Ariz., last week.
The BCStrategies/UCStrategies team just wrapped up another successful BC Summit. Jim Burton did a great job in bringing together a group of Solution Integrators, Consultants, Enterprise Customers, and of course, the UC Experts. In addition to breakout Focus Sessions, Vendor Keynotes and Success Stories, sessions and topics included: