The past month has seen a virtual flood of water under the bridge that will shape the future of unified communications (UC). Indeed, to whet (pardon the play on words) reader appetites, read what my UCS colleagues heard and saw at the recent Enterprise Connect event.
Artificial Intelligence (AI)
Take a look around, wherever we may be, artificial intelligence is already upon us. It is no longer something that is coming in the distant future. Rather, it is something that we have been living with and will continue to live with for years to come.
Artificial intelligence has been serving millions on a daily basis behind the scenes from business, communication, medicine, automobile navigation, military operations, space exploration, space exploration, and so on. It has made a huge difference in our lives. Every day, we reap the fruits of the work accomplished in these fields.
It has only been six months since we released the last version of our Intelligent Assistance landscape. Already an update is needed and we publish its third edition. In particular, the maturation of Artificial Intelligence (AI) and the explosion of bots have generated a lot of activity.