Avanade

UC Company Strategies: Building to Scale

The whole idea of running "at scale" is an interesting and somewhat vexing problem for UC service providers and for the customers who must evaluate them. Effective UC solutions have to be designed to function properly at the customer's scale but also have to perform well across all customers at the service provider's scale. In other words, the UC offer has to work well for the customer with 50 seats and for the service provider that has 10,000 customers with 50 seats.