Avaya Engage

Nectar Expands its Diagnostic Capabilities across the Contact Center Network

Nectar Services Corp., the leader in the development and deployment of proactive unified communications and contact center monitoring and performance management software for the voice, video and collaboration market, today announced a powerful integration between its Customer Experience (CX) Assurance  and Nectar Diagnostics offerings.

VOSS Extends Management of Avaya Aura UC and CC Enterprise Systems to Microsoft Teams

TODAY at Avaya Engage, VOSS Solutions revealed that the company has extended its efficient management of Avaya systems to add integrated management of Microsoft Teams, from a single point of control. The solution addresses the growing requirement from enterprise organizations to take advantage of the market leading capabilities of Microsoft Teams, while continuing to benefit from their investment in existing Avaya systems. 

Sennheiser Enterprise Solutions to Exhibit Innovative Business Headsets at Three January Events

Sennheiser Communications, a leading provider of premium audio solutions, announces it will exhibit its full line of advanced UC solutions for the modern workplace at three major trade events in the month of January. Sennheiser Enterprise Solutions will engage with its customer base to show how audio solutions, such as the new SDW 5000 headset with enhanced connectivity to multiple devices, can be leveraged as tools to enhance productivity.

Events for January include:

Avaya Engage
January 20 - 23, Austin, TX, Booth #127

In this Industry Buzz podcast, the UCStrategies Experts discuss the recent Avaya International Users Group event, Avaya ENGAGE 2017.

Avaya Engage Dubai - Experience is Everything in the Age of Intelligence

Avaya Engage Dubai - Experience is Everything in the Age of Intelligence

Along with fellow UCStrategies Expert Evan Kirstel, I recently had the privilege of presenting and participating in Avaya Engage in Dubai, an event that brought together over 1,500 Avaya customers and partners from around the globe (with the exception of the Americas). This year's event was the first time Avaya brought together customers and partners from Asia Pacific, Europe, the Middle East and Africa.

Avaya CMO Morag Lucey talks about key messages from Avaya Engage in Dubai, including investments in innovations, including several new Avaya offeri

At Avaya Engage in Dubai, I spoke with Nidal Abou-Itaif, President of Avaya International, about innovation in his region, and Avaya's success in v