No company in our space has had more drama than Avaya, since well, Nortel. At times that comparison seemed apt, but they diverge when strong leadership and sound strategy enter the picture. There’s a big difference between where Avaya is today and their second encounter with Chapter 11. That difference largely boils down to those two factors, and they were front and center during last week’s ENGAGE event in Orlando. I can’t think of another vendor that has emerged twice from Chapter 11, and with that in the rear-view mirror, Act III looks promising.