Avaya Workspaces

Avaya Demo Experience

I recently spent time at Avaya’s briefing center in Santa Clara to get an update on the company’s cloud strategy, contact center offerings, product line rebranding, and more. The highlight of the day was several demonstrations by Kevin Crawford, Senior Manager/Executive Briefer. Crawford went through the various stages of how organizations can digitally transform their contact centers, and ultimately differentiate themselves from the competition.