Peru’s Sacred Valley and Machu Picchu may not be your typical locale for an industry analyst summit, but NICE’s recent analyst conference proved that combining the old and the new can bring about amazing results.
Once again NICE’s marketing department hit it out of the park at its recent Interactions 2023 customer event in New York City. What better theme and tagline for a customer experience (CX) conference in the Big Apple featuring keynote guest speaker Sarah Jessica Parker (of “Sex and the City” fame), than “CX and the City” – very clever and appropriate.
NICE CEO Barak Eilam is known for his keynote presentations with amazing graphics and effects, and this year’s event was no different.