Earlier in September, Gartner Inc. announced the leaders in its Unified Communications as a Service (UCaaS) Magic Quadrant. Among the leaders worldwide was British Telecommunications plc (BT), which earned its place there after being placed as a Challenger in 2015, and was given the highest position in its quadrant for its ability to execute.
As any IT team can attest, maintaining a network is hard work. It requires deep technical knowledge and a good feel for the business to understand and prioritize which applications and services need to be running at an optimal performance level. It would be nice if you could simply take an 80's infomercial approach and just "set it and forget it" when it comes to policies, but anyone who has worked with networks and applications would admit that even with the best tools in place, it's only temporarily possible.
In what seems like a major case of déjà vu, the term "WiMAX" has miraculously popped up in the papers this week. For those with short memories (or those who don't bother remembering failed technologies), WiMAX or Worldwide Interoperability for Microwave Access, was a standard for fixed and mobile wireless Internet access that had a short and uneventful run starting around 2007.
Global Manufacturer Puts Masergy Above Competition for Network Performance and Customer Experience
Masergy Communications Inc. today announced that Netherlands-based Huisman has selected the company to connect its global locations via its hybrid WAN solution and award-winning Software Defined Platform. The decision to deploy Masergy was based on its seamless global network that provides all of Huisman's offices with a consistent user experience across all locations.
In listening to and reading what my fellow technology industry experts have been saying is going to happen in 2017 over the past month, I have also heard a lot of comments about things like AI, IoT, the crash of the public internet, continued consolidation of traditional telecom manufacturers, the death of phones, the demise of "the cloud," and even that 2017 will be a tipping point where new vendors are starting to take serious market share from legacy telecom/network providers.
We at UCStrategies have long advocated the importance of executive sponsorship for UC deployments. However, it is often a challenge to get the executive team interested in something that is often seen as a tool and is not easily linked to business results. While most executives agree that providing their employees with great tools to collaborate and work better is critical, making that a focus of the organization is often challenging.
Broadvoice has added new features to its mobile application for Apple iOS, giving it a look and feel more akin to those of native cellular calls. With this new enhancement, the mobile app now supports Apple's CallKit on iOS 10, so as to provide users with increased usability and more convenience when making and taking mobile calls.
Drum announced that it has significantly upgraded its audio to super-HD quality. It has boosted the audio by 40 kHz, which pushes the quality well above that of an audio CD or a phone call made over a telephone network, thereby significantly improving the experience for meeting attendees. This new super-HD audio quality will now complement the browser audio and video available within Drum. What's more, the audio quality also carries through to the meeting replays. Each viewer of the meeting replay can experience the meeting in super HD.