Five9 Announces Summer Release 2017
Five9 has announced the availability of the latest version of its Virtual Contact Center (VCC). The new release, called Summer Release 2017, includes over 100 key features and enhancements, and will be made available in the third quarter of 2017.
Five9 Summer Release 2017 is a complete omnichannel solution, designed to cover every touchpoint along a customer’s journey. It allows enterprises to engage with their customers from anywhere in the world, delivered on a modular microservices-based architecture.