CDK Global-Voss Solutions Business Communications Operations Management (BCOM) Case Study
The discussion about the need for Business Communications Operations Management (BCOM) as a critical component in managing the sophistication and complexity of modern multi-vendor UC/Business Communications systems has continued to accelerate through 2015. At the UCStrategies BC Summit (formerly the UC Summit) last week, Michael Finneran and I did a session on management that included a BCOM overview.