Three weeks ago, Cisco held their annual Collaboration Summit in Phoenix. I decided to wait a week to write about the event to let my thoughts congeal. In the interim, Rowan Trollope, the GM of the Collaboration group and the featured speaker at the Summit decided to pursue an opportunity at the cloud contact center provider Five9. While this departure does not change what was presented, it does open the door to other changes in the future.
Cisco Collab Summit
It’s not often I have two events in the same week, but that’s what unfolded recently, and being the only BC Expert to attend both, this is a perspective you won’t find anywhere else. First up was MoNage 2018, followed by Cisco, and along the way, I was in or traveled through six cities, so the week was a bit of a blur. I’m the only BC Expert involved with the MoNage event, and I’ve written about it before, and will share some relevant takeaways here.
Goodbye Spark, hello Webex (lower case e). At the 2018 Cisco Collaboration Summit in Phoenix, Rowan Trollope and the Cisco team made A LOT of announcements, including convergence of the Cisco Spark and Webex platforms, as well as new branding.
The Cisco Webex brand now includes:
- Cisco Webex Calling – formerly Spark Calling, over time to be powered by BroadSoft
- Cisco Webex Meetings – a new video-first meeting experience
- Cisco Webex Teams – formerly Cisco Spark