Microsoft Asks Partners to Prevent Customer Defection to Google Apps
At present, Office 365 is selling at a $1 billion run-rate, but in certain areas of the cloud software market, Google Apps is proving to be a strong rival for Microsoft.
The senior corporate planning manager at Microsoft, Therese Connor, has stated that partners of Office 365 should work hard to not let customers move to Google Apps.
Connor said: "It can be incredibly costly to actually win the account back. In some instances, we've had to buy out the contract as an example."