Some industry commentators believe we've reached the end of the era in which organisations' IT departments "own" their IT.
At its analyst event in Cape Town, South Africa, Dimension Data shared information about its progress to date, and where the company is headed. With the famed Table Mountain in the background, we heard several key themes throughout the two days – a focus on business outcomes, managed services, and digital transformation.
Analysts are good at seeing the big picture, and we all connect the dots in different ways. As we know, UC continues to be a moving target, especially as both innovation and disruption continues to be driven from players outside the realm of who we usually talk about. For this post I'm going to link takeaways from three recent items, with my take on how UC looks poised for yet another 90 degree turn.
The 2016 Connected Enterprise Report highlights the challenges in the shift from UC to richer collaboration
The number one item on any boardroom agenda today is digital transformation. With the rise of companies like Uber and Airbnb, your next major competitor may appear out of nowhere. Every business, regardless of industry, needs to adapt and accelerate its strategy for this new digital era.
Dimension Data and EMC have announced a new strategic market development initiative, which they are calling the Catalyst Alliance. It's designed to accelerate the adoption of hybrid cloud for mid-sized enterprises, and will sell solutions that help clients see the value from hybrid cloud-based business strategies while adopting the new technology.
Not only technology itself, but also the ways in which organisations procure and consume IT have evolved dramatically over the last de
It's time to change your approach to unified communication & collaboration
When the telephone first became widely available to the general population of the world in the 1930s it sparked something of a revolution. As one can see in the fascinating historical film Far Speaking, People were amazed that their ability to communicate was now global and instant.
If you've ever watched the Tour de France, you've heard the spectators yell to the riders, "Allez allez allez," which essentially means, "Go go go!" Dimension Data is on the move, and the Tour de France is a big part of this, as you'll see.
In this Industry Buzz podcast, the UCStrategies team welcomes Jaskarn Randhawa, Services Practice Manager - Con
The topic of this week's Industry Buzz podcast is omni-channel capabilities in the contact center.
