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NICE Interactions 2024 - CX AI Realized

NICE Interactions 2024

At its annual Interactions customer event, NICE presented its vision for the future – and yes, AI is front and center. As usual, CEO Barak Eilam wowed the audience with his flawless keynote and amazing graphics, as he discussed the history of innovation. NICE has long been at the forefront of innovation, and there was certainly plenty to showcase at Interactions 2024.

 Nice Interaction 2024 - image 1

Some of the announcements made the event include:

CX and the City

CX and the City

Once again NICE’s marketing department hit it out of the park at its recent Interactions 2023 customer event in New York City. What better theme and tagline for a customer experience (CX) conference in the Big Apple featuring keynote guest speaker Sarah Jessica Parker (of “Sex and the City” fame), than “CX and the City” – very clever and appropriate.

NICE CEO Barak Eilam is known for his keynote presentations with amazing graphics and effects, and this year’s event was no different.