GoContact

Low-code CCaaS Platform Breaks Barriers for Ease of Use and Affordability with All-Inclusive Plans and Surge Licensing

Broadvoice®, a provider of hosted voice, unified communications (UCaaS), omnichannel contact center (CCaaS) and SIP trunking services for small and midmarket businesses, announced the anticipated launch of the GoContact omnichannel cloud contact center solution for business customers in North America.

Broadvoice®, an award-winning provider of hosted voice, unified communications (UC) and SIP Trunking services for businesses, announced today that the company has acquired GoContact, an Aveiro, Portugal-based international provider of Contact Center as a Service (CCaaS) solutions with sales and service operations in Portugal, Spain, Morocco, Angola and Colombia. GoContact’s cloud-native CCaaS platform includes integrated omnichannel and artificial intelligence (AI) solutions. Terms were not disclosed.