Enghouse Interactive Delivers Effortless Customer Engagement With Mobile IVR Navigator
Smartphone and Tablet Application Enables Users to Navigate Seamlessly Through the Interactive Voice Response Process
Today from BOOTH 614 at the ICMI Contact Center Demo and Conference, Enghouse Interactive announced the launch of Mobile IVR Navigator, an innovative new mobile application that visually navigates customers through an organization's customer service options.
Mobile IVR Navigator creates a lightweight, highly visual interactive voice response (IVR)-like experience.