While the hype machine appears to have moved on to other topics, Internet of Things (IoT) continues to grow – though not necessarily in the way the magazines predicted. By those predictions by now we should have IoT equipped every electric meter, stoplight, household appliance and probably your dog, too. That’s the sort of letdown we expect when legions of untethered visionaries come into contact with the constraints of the real world.
Internet of Things (IoT)
I was looking for some quick stats to start this article by reminding everybody that the internet traffic is growing at a staggering rate. I came across Cisco’s report The Zettabyte Era: Trends and Analysis, updated last June. However, to understand it you really need to grasp what a zettabyte is, as well as an exabyte and probably a yottabyte.
As I was walking home from breakfast this morning I came across another line of lime green bikes that had been knocked down like a row of dominoes. The wind? Perhaps. An accident? Perhaps. More likely someone out running or walking who was angry about the clutter of rental bikes that have rained on our city since last late last summer.
WebRTC is transforming the communications world. It is being used in Contact Centers, Unified Communications, and a range of applications to provide voice and video directly on the Internet using IP. Analysis has shown there is more WebRTC-based traffic than services like Skype today. However, WebRTC has the potential of providing much more in how real time is employed in applications and use cases.
Unified Office, Inc. has announced the 2.0 version of its Total Connect Now Operations Performance Suite (TCNOPS 2.0). This suite is an operational performance service based on the Internet of Things (IoT), and can now monitor and analyze IoT data while allowing users to automatically or dynamically control the devices they’re connected to.
While the UCC suppliers continue to hope that 2018 will be the year that users finally embrace their vision of collaboration and willingly adopt their preferred collaboration tools, the bigger IT market is gearing up for a real change. The change I’m referring to is the Internet of Things (IoT) that will have the potential to impact everyone’s daily lives in countless ways and not just accelerate daytime pursuits of knowledge workers.
Along with seeing UCStrategies colleagues in person, the recent GENBAND/SONUS Perspectives 17 event in Los Angeles provided a rare chance to take the communications sector’s collective temperature. In addition to insightful demos and sessions, the opportunity to spend quality time with executives from the hosts, their partners and leading customers is unfortunately becoming less frequent as every aspect of our industry goes through roiling changes whose pace inexorably quickens.
Indeed, in terms of the temperature, it is rising.
Mitel’s Elite Experience Americas conference brought together some of Mitel’s top partners, as well as customers, analysts, and consultants, who enjoyed great food, Texan hospitality, and some not-so-great weather in San Antonio. The theme of the event was “Powering Connections,” and CEO Rich McBee provided the audience with Mitel’s vision for the future.
Although many people expect the car of the future to be a self-driving car, there is much more to the digitalization of cars. The concept of a connected car has already taken root in the minds of the experts in the automobile industry. The Internet of Things (IoT), 5G, and M2M technologies will have a profound impact on the automobile industry in the near future. The GSMA predicts the annual sales of connections for automobiles will reach 91-million units by 2025!
The Internet of Things (IoT) refers to an ever-expanding network of connected devices. This network already has over a billion devices connected via the internet. This includes smartphones, laptops, refrigerators, watches, and every other device that can be integrated with a WiFi connection.
Some of these connections are for mere fun. Others are for personal use. Some of the greatest benefits of the IoT come from its impact on medicine and science. However, there's another field where the IoT is making a big difference and that's IoT customer experience.
How It Works.