Unified Communications analysts and consultants get a lot of stuff to try out.
A successful UC&C implementation team is comprised of individuals who bring together many different areas of expertise. In my experience, the most effective team has a composition similar to this:
Facebook has devised a way to get people to stop using Facebook while at work, and start working while on Facebook. Following a recent announcement, Workplace (formerly called "Facebook at Work") will be available to any and all companies, turning the social network into a business network, providing enterprise messaging and collaboration capabilities.
In this Executive Insights podcast, UCStrategies' Jim Burton is joined by Rich Shaw, VP of Voice and Collaboration Services at AT&T.
The concept of a Usage Profile was introduced in this post on September 19, 2016. This series of articles will describe eight role-based Usage Profiles plus a Foundational Usage Profile. These profiles cover well over 90% of all employee and contractor roles in the U.S., across all industries. Each Usage Profile article will describe:
Fuze has announced the release of a new user interface for its UCaaS service, designed to empower both administrators and end users. The new UX design combines voice, video, and messaging into a single app, supported by reliability, security, and analytics.
As much of the Miami area was preparing for Hurricane Matthew, analysts, consultants, customers, and partners gathered at the famous FountainBleu Hotel for the Genesys G-Force event. G-Force is Genesys' annual gathering of customers and partners, with lots of demos, announcements, and networking opportunities. Perhaps this year G-Force should stand for Gale-Force winds!
Skype for Business Online (or Skype Online for short) delivers a strong IM & presence, voice, video, and conferencing solution that operates on all leading desktops and mobile devices. Organizations looking to simplify, or avoid, on-premises server and equipment deployment may look to Skype Online, which is powered by the Office 365 Cloud. However, in order to have a successful Skype Online implementation your network needs to be up to the task.
In this three-part series, my business partner and Lync & Skype for Business MVP, Dino Caputo explores:
I was at the ODL Summit in Seattle September 11 and 12 a
