There has recently been a lot of debate among the Unified Communications (UC) community on the topic of how to define UC. The contention is that UC vendors define UC as being whatever it is that they are currently selling. UC vendors have moved into the UC space from a range of disparate technologies so, as a consequence, their definitions do not align. I think we can all agree on that.
Broadvox and Cypress Communications, providers of unified communications and VoIP, have recently announced their merger agreement. Both companies have several years of experience in their respective markets, and the combined company is expected to strengthen and expand their services.
In this Executive Insights podcast, Jim Burton,
FUN!
How many enterprise technology products are fun to use? Prior to the launch of Avaya's web.alive (pronounced web-dot-alive, http://avayalive.com/) collaborations product, the answer was none. There is nothing else like it and it provides a uniquely captivating experience.
This is my busiest time of year for conferences, and this one is right in the middle of a series on my plate right now. Interactive Intelligence may not be a household name like Cisco or Microsoft, but you'd never know it from attending this week's conference.
At Interactive Intelligence's partner conference last week, a group of analysts and consultants got to hear about the company's products, strategy, direction, and more. While much of the discussion over the 2½ days focused on Communications as a Service (CaaS), business process automation, and the new Customer Interaction Center (CIC) 4.0, I was most interested in - surprise, surprise - Interactive's foray into social media.
Fujitsu has announced the launch of its Unified Communications Service, a solution intended to create a communications system environment over the internet via Fujitsu's datacenters.
Microsoft officially launched its new mobile operating system called Phone 7 at a press event in New York today. A complete replacement for the earlier Windows Mobile, the new operating system will soon be supported on devices made by Dell, HTC, LG, and Samsung. Those devices should be on the market for the holiday buying season and will be marketed by carriers around the world including AT&T and T-Mobile in the US and Telus in Canada.
Microsoft and Radvision Ltd have recently announced a new strategic partnership, where they intend to deliver advanced integration with Radvision's video conferencing systems and Microsoft's unified communications solutions.
At ITEXPO, Fonality announced the latest version of its cloud-based Unified Communications platform, 2010.2. The update includes a new version of HUD and new call center and enterprise redundancy features.