In this Industry Buzz podcast, the UCStrategies UC experts discuss the recent strategic agreement announced by Avaya and Skype "to deliver innovati

Interactive Intelligence Acquires Latitude

Interactive Intelligence has just acquired Global Software Services, Inc., also known as Latitude Software, which provides debt collection software and services.

In an all-cash transaction, Interactive Intelligence purchased 100% of Latitude's stock at a price of approximately $14 million. Latitude Software has no outstanding debt, and has had an increase in revenue of 46% up from the previous year.

Interactive Intelligence notes some key points about the announcement:

iPhones, BlackBerrys, Facebook, Twitter, and other media channels - they've not just changed how we communicate, but also our expectations for cust

Avaya and Skype Sign Agreement

UCStrategies Experts Debate Avaya Skype Strategic AgreementAvaya and Skype announced a strategic agreement to deliver businesses of all sizes innovative, real-time unified communications and collaboration solutions. The agreement is a multi-phase deal, including go-to-market and an industry-first, joint technology integration, aiming to allow businesses to lower costs and expand communication and collaboration with efficiency and ease.

In this Industry Buzz podcast, the UCStrategies UC Experts debate the adoption of Unified Communications (UC) in the small and medium business (SMB

Steve Williams, Vice President of Sales for Desktop and Process Analytics, Verint Systems, join