In this Industry Buzz podcast, the UCStrategies experts debate the definition of unified communications, and the validity of trying to define the t

In this podcast, UCStrategies UC Expert Blair Pleasant is joined by Kevin Gavin, VP of

In this Executive Insights podcast, Blair Pleasant of UCStrategies is joined by Caleb B

OAISYS Provides New Call Recording Solutions

OAISYS has announced the release of the latest versions of its Talkument and Tracer software solutions, designed to enhance technology and improve functions for public safety agents and call centers, available now for early-adopter field trials.

The enhancements for version 6.2 are compatible with a wide variety of business communications systems, and promise to help companies improve customer service while reducing costs and increasing revenue.

Damaka Brings Unified Communication and Collaboration Platform to BlackBerry

Damaka announced the introduction of its Unified Communication and Collaboration product suite for BlackBerry devices. The upcoming release will provide users with presence, instant messaging, application and desktop sharing, and the ability to join in audio conferences.

The solution for BlackBerry includes Damaka's Sweeping technology, made for transferring in-process collaboration sessions to and from multiple devices, no matter what the OS or network may be.

Avaya Provides Unified Communications to Assist Veterans

Avaya Inc's subsidiary, Avaya Government Solutions, has announced its deployment of an end-to-end Unified Communications network at the National Naval Medical Center. With its unified voice and data system, Avaya will help the National Intrepid Center of Excellence (NICoE) Traumatic Brain Injury Center to provide the communications needed when caring for veterans who have received brain injuries while serving their country.

Avaya Launches New Customer Service and Collaboration Applications

Avaya announced a suite of new and enhanced products and services based on Avaya Aura, intended to redefine the economics and effectiveness of real-time multimedia enterprise communications. With these new services and tools, users can speed up decision making and achieve financial impact, while enterprises gain a more people-centric approach to collaboration.

ShoreTel and Alinean Launch Online TCO Tool

ShoreTel has recently announced that its ShoreTel Online TCO Tool, powered by Alinean, is now available through the ShoreTel web site. This tool is based on the Total Cost of Ownership (TCO) industry standards set by Alinean, and incorporates third-party research from leading firms.

The ShoreTel TCO Tool analyzes TCO, including acquisition costs management and support, for not only ShoreTel but also various companies and UC vendors.

AVST Announces Intent to Purchase SaaS Technology from VMI

Applied Voice & Speech Technologies, Inc. (AVST) announced that it has signed a Letter of Intent to purchase certain assets from Voice Mobility International, Inc. (VMI), particularly the Voice Mobility UCN250 Software as a Service platform. The exact terms of the transaction, however, were not disclosed.

The UCN250 is a Linux and SIP-based SaaS platform that AVST will integrate into its unified communications solution portfolio, thus accelerating AVST's ability to address the ever-growing communications requirements of customers.