Snom SIP Phones Certify Interoperability with Cisco BroadWorks

Snom (a wholly-owned subsidiary of VTech Holdings Limited), a pioneer and a leading brand of professional and enterprise VoIP devices, today announced interoperability with cloud business communication leader, Broadsoft. BroadSoft®, acquired by Cisco®, is a leading technology innovator in cloud PBX, unified communications solutions, and collaboration services. The two companies have joined forces to provide service providers with reliable, cost-effective, and flexible communication systems.

VOSS Partners with AudioCodes to Unveil Direct Routing Support for Microsoft Teams

Enables Efficient Management of Multi-Vendor Cisco and Microsoft UC

VOSS Solutions announced a major enhancement to VOSS-4-UC that enables organizations to seamlessly integrate and manage Microsoft Teams and Cisco UC, through Microsoft Teams Direct Routing. In the solution, VOSS-4-UC simplifies the ownership, operations and management of a best-of-breed multi-vendor solution where both Cisco and Microsoft devices and applications are deployed.

Some industry commentators believe we've reached the end of the era in which organisations' IT departments "own" their IT.

A Cacophony of Chimes

A Cacophony of Chimes

On February 13, Amazon Web Services announced the release of its fully managed communications service that it branded as Amazon Chime. About a year ago CaféX announced its Chime product. To keep it all from getting confusing, let's look at both, ignoring whatever trademark issues might be arising, so you are clear on what is what.

Avaya Engage - Loud on Cloud and the Bright Side of Chapter 11

Las Vegas was the right place for this event, as Avaya needed to relay a strong message to a large and diverse audience. I was one of a few UC Experts included in the analyst/consultant/media track, and they did a great job with a full program of sessions tailored for us. The good news is they had us as a captive audience, so the content was both broad and deep. Conversely, with some 2,300 attendees, we had minimal opportunity to interact with the masses, and it sure would have been nice to take their temperature on Avaya's prospects going forward.