CaféX Chimes In
At its first analyst conference, CaféX showed how it’s helping companies “transform the customer experience.” CEO Rami Musallam kicked off the event highlighting the company’s successes in 2016 and how its new products will disrupt the market. According to Musallam, CaféX empowers businesses by driving customer success. CaféX sees collaboration becoming contextual and core to the business, and integrated with business tools and workflows in order to drive employee productivity and customer engagement.