As UCStrategies colleague Blair Pleasant recently wrote, "Change, the Only Thing that's Constant," we are coming to the end of a year where there are more questions than answers in the UC space. If you rewind to the start of 2014, really, could you have envisioned any of the following unfolding?
As UC continues to evolve under the UCStrategies definition, "Communications integrated to optimize business processes," I can't help but think where UC will ultimately end up and what it will look like. Tools such as IM/chat, presence, Adhoc audio conferencing, collaboration, videoconferencing, Unified Messaging, UC mobility, and corporate directory all offer multiple ways of communicating real-time - we can all be connected real-time no matter what the media. I believe we've seen just "the tip of the iceberg" of what UC will eventually become.