NewVoiceMedia Conversation Analyzer

Netherlands Retailer de Bijenkorf Selects Vonage's NewVoiceMedia and Conversation Analyzer Solutions to Transform Customer Service Experience

Vonage announced that de Bijenkorf has selected its NewVoiceMedia (NVM) solution to better serve its customer-base by delivering exceptional experiences. de Bijenkorf – meaning: the beehive – is the most renowned chain of high-end premium department stores in the Netherlands, with its flagship store on Dam Square in Amsterdam. de Bijenkorf offers the highest standard of quality and is focused on offering outstanding premium service.