Nextiva Announces NextOS Release
Nextiva announced the official launch of NextOS, its new platform that utilizes Artificial Intelligence (AI) and Machine Learning. The new Nextiva platform is an all-in-one communications software, and is being used for three new products: Nextiva Service CRM, Nextiva Chat, and Nextiva Surveys. The products work together with Nextiva Voice, providing what Nextiva calls “true all-in-one communication and holistic insight into the customer journey.”