One Workforce

Employee Engagement All the Rage at Verint Engage

Customer Engagement Cloud Platform

Verint is on a mission to help brands close the “Engagement Capacity Gap.” At Verint Engage, Verint’s annual customer event, attendees heard how the company’s platform and technologies can close the gap created between customer expectations and organizations’ limited budget and resources. Verint CEO Dan Bodner explained how the shift to digital engagement channels and rising consumer expectations for better and faster service, along with organizations’ limited budgets and resources, make it harder for brands to keep up with demands, creating a growing gap.