LivePerson Announces Performance Optimizer, Self-Service Tool to Measure and Manage Conversational Operations
New AI-powered solution lets brands understand every corner of contact center performance, compare to industry benchmarks for the first time, and improve key metrics
LivePerson, Inc., a global leader in Conversational AI, today announced the launch of Performance Optimizer™, a new, AI-powered tool for brands to measure and manage the health of their conversational operations.