Mitel is going through some changes, as the company launches a new corporate brand. Having seen tremendous growth in the past year and a half, as well as an increased market presence and scope of offerings, it's time for a change, and Mitel hopes its new brand will reflect its metamorphosis.
Mitel has acquired the privately held Ottawa-based prairieFyre, which is an important supplier of Mitel's contact center portfolio.
The company is paying around $20 million for prairieFyre. For the last 15 years, the latter has been the OEM for the majority of Mitel's contact center suite.
The CFO at Mitel, Steve Spooner, said that the company was seeking to invest in its contact center business, and that the relationship with prairieFyre means the acquisition is a logical step.
Yesterday, Mitel announced its $20 million acquisition of prairieFyre. The two firms have been partners in the contact center space for about 15 years with Mitel rebranding the solution since 2002.
According to Chris Courneya, CEO of prairieFyre, Mitel-related activities accounted for 95 percent of its revenue. Courneya's new title will be Vice President and General Manager of Mitel Contact Centers, and he brings with him about 130 new employees to Mitel.