QoS vs QoE - A "Model" Approach to Internet Telephony QoS-Quality of Service
QoS - Quality of Service (analytics) and QoE - Quality of Experience (user satisfaction) are tightly intertwined in an ever challenging and complex environment of networks, devices, mobile and applications. Bandwidth is often considered the cause for jitter, round trip delays, echo, crosstalk and noisy calls. As a technical professional and integrator, you are faced with planning in advance what the problems will be and providing instant solutions when the C-level calls to complain.