We’d all love our tech to run perfectly at work, but how often does that happen? When our devices and programs go down, it hurts employee productivity, which can be incredibly costly for your business. Here’s what you’re losing when tech doesn’t work, and what you can do to minimize the damage.
When it comes to tech, more is not always better. The more gadgets and apps you have, the more opportunity there is for disaster to strike, and for tech headaches to emerge.
More tech also means more tech troubleshooting that employees will have to do on their own. Keep it simple and encourage employees not to overload their home internet with too many apps and devices that drain bandwidth and decrease productivity.
Companies accustomed to a traditional office-based workforce making the switch to remote employees often have to learn how to support them through trial and error. But the result is that many of the long-standing fears held about a remote work force are put to rest:
WiFi routers are admittedly a little boring when it comes to home technology gadgets, but they are one of the most important. It’s the single point of control monitoring all incoming and outgoing internet traffic – a front door, if you will.
Security challenges can happen any time there is a shift to a workforce environment, but the COVID-19 pandemic truly heightened those challenges. A “Work From Home Study” conducted in June 2020 by Morning Consult® and IBM® Security gathered that 80% of respondents rarely, if at all, worked from home pre-pandemic. Obviously this number has dramatically shifted, and may never go back to pre-COVID levels.
From spotty Wi-Fi to device breakdowns, employees often have tech challenges that prevent them from getting their work done. These issues are even more common now that most of us are working from home—including our IT departments. According to a survey by software company Ivanti®, 63% of IT professionals reported a higher workload since shifting to remote work.
So how do you keep your business going when tech challenges arise? Here are four simple ways to keep everyone productive.
According to Gallup News, there are many more employees working from home than there were six months ago. And naturally, the home networks are likely much more exposed than they are from within a protected corporate office network. The cybersecurity threat amidst a distributed workforce is real and serious.
From happy hours to birthday parties, we put so many activities on hold this year due to the pandemic, leaving employees with few opportunities to socialize during the workday. As teams began working away from the office, however, they figured out new and interesting ways to bring people together virtually. But in turn, some of those ideas left employees feeling stressed from social burnout amidst a barrage of work-related engagement obligations.
More and more employees are working remotely, so the role of IT is more essential now than ever. In an office setting, it can be relatively easy for IT professionals to support everyone. But when employees are working from home, it can be far more difficult to make sure they have the tools and technology they need to be productive.
Here are a few simple ways IT support can keep remote employees on track.
Onboarding employees is one of the most important and challenging roles for an HR executive.
The process is one of a new employee’s first interactions with their company, and if you want to retain talent, it’s critical to make a good impression. Unfortunately, that often doesn’t happen; according to a 2017 Gallup® report, only 12% of workers had a positive onboarding experience.