Cisco Collaboration Summit – After Some Time
Three weeks ago, Cisco held their annual Collaboration Summit in Phoenix. I decided to wait a week to write about the event to let my thoughts congeal. In the interim, Rowan Trollope, the GM of the Collaboration group and the featured speaker at the Summit decided to pursue an opportunity at the cloud contact center provider Five9. While this departure does not change what was presented, it does open the door to other changes in the future.