Service Providers

The Edge of Glory? Why Service Providers Don’t Have to be “Dumb Pipes”

The morning of September 11, 2001, I was two blocks from the White House in the Marriott Marquis Hotel in Washington, D.C. I was preparing to moderate a press conference by cyber security pioneer Wave Systems announcing their latest solution for enabling truly trusted communications. Watching TV in the hotel coffee shop we saw the first plane hit the World Trade Center and the ensuing horror. Someone rushed in and said, “I just came across the 14th Street Bridge and saw a plane go into the Pentagon. We are under attack!”

UC Channel by the Numbers

I spend far too much time with data on solution providers, i.e. VARs, MSPs, Service Providers, etc., so I decided to put together the numbers for the channel companies we have identified in North American that sell and service UC solutions - about 3,000 company headquarters. I included the vendors from the recent Gartner UC Enterprise Study excluding Huawei and Toshiba because I didn't feel our data was a good representation of their channel.