3CLogic Announces Enhanced SMS Capabilities for ServiceNow in Upcoming Spring Release
Cloud Call Center provider to complement voice solution with new two-way SMS, advanced text routing, and integrated reporting features.
Cloud Call Center provider to complement voice solution with new two-way SMS, advanced text routing, and integrated reporting features.
It is expected that Cloud Sherpas will announce the completion of its Navigis integration, at some point this week. It is expected that the ServiceNow business will experience growth because of the acquisition of Navigis in December last year.
Navigis is an established IT service management company and partners with ServiceNow, which is a cloud-based software and service company. Many anticipate that the Atlanta, Georgia-based Cloud Sherpas purchase will broaden the reach of the its brokerage's 2013 ServiceNow business volumes.