Tata Communications

TATA Communications Focuses on APIs for Operations and CPaaS

Clearly, Communications Platform as a Service (CPaaS) is becoming a critical part of the modern telecom landscape. The ability to use Restful APIs to integrate PSTN voice and SMS into applications is transforming many businesses and enhancing customer interactions. From two factor authentications, password changes, to notifications, CPaaS is enabling businesses to streamline and enhance their customer interactions. When you get that notification of your upcoming dentist appointment or use an SMS to get a code to change a password, it is virtually certain that a CPaaS provider is involved.

We had quite a few new vendor sponsors at this year's BC Summit in La Jolla, CA.

Tata Communications' Plan to Beat North American Telcos on Their Own Turf

I've been working with the telecommunications industry since 1989, first as an academic researcher, then as a vendor, and then as a partner. It is a phenomenally complex industry because it is capital intensive, technically challenging at scale, and highly regulated. It is also a vital provider of the infrastructure needed to function in a modern economy.

Global Companies Need Global Partners

Considerations When Looking for UCaaS Providers on a Global Scale

The American economy matters, a lot. Not just because a quarter of all the world's economy occurs here, but because a much greater percentage of the world's decisions are made here. Those decisions are often implemented elsewhere and that's where the fun begins.

Traditionally CIOs pick partners in one of two ways.