We’d all love our tech to run perfectly at work, but how often does that happen? When our devices and programs go down, it hurts employee productivity, which can be incredibly costly for your business. Here’s what you’re losing when tech doesn’t work, and what you can do to minimize the damage.
When it comes to tech, more is not always better. The more gadgets and apps you have, the more opportunity there is for disaster to strike, and for tech headaches to emerge.
More tech also means more tech troubleshooting that employees will have to do on their own. Keep it simple and encourage employees not to overload their home internet with too many apps and devices that drain bandwidth and decrease productivity.
WiFi routers are admittedly a little boring when it comes to home technology gadgets, but they are one of the most important. It’s the single point of control monitoring all incoming and outgoing internet traffic – a front door, if you will.
Security challenges can happen any time there is a shift to a workforce environment, but the COVID-19 pandemic truly heightened those challenges. A “Work From Home Study” conducted in June 2020 by Morning Consult® and IBM® Security gathered that 80% of respondents rarely, if at all, worked from home pre-pandemic. Obviously this number has dramatically shifted, and may never go back to pre-COVID levels.
From spotty Wi-Fi to device breakdowns, employees often have tech challenges that prevent them from getting their work done. These issues are even more common now that most of us are working from home—including our IT departments. According to a survey by software company Ivanti®, 63% of IT professionals reported a higher workload since shifting to remote work.
So how do you keep your business going when tech challenges arise? Here are four simple ways to keep everyone productive.