With a good portion of small- and medium-sized (SMB) organizations purchasing call center capabilities from their unified communication (UC) provider, UCaaS provider 2600Hz introduced a new offering, Call Center Pro (CCPro).
At Vonage’s analyst conference in San Francisco last month, a group of analysts got to preview the newly branded Vonage which was introduced at the company’s inaugural user and developer conference, Vonage Campus. All of the brands are now simply Vonage – say goodbye to Nexmo and NewVoiceMedia, or separate business and consumer brands. As part of the rebranding, Vonage introduced a nice new logo and beautiful gradient color scheme and design for its website, dashboards, and more.
With the theme “Powering Seamless Communications and Strategy,” Mitel provided an update on its products and strategy at its annual analyst and consultant summit in Dallas, while addressing “the elephant in the room,” otherwise known as its acquisition strategy.
Comparitech, a UK-based Technology Research and Evaluation company recently identified a potential data leak that could impact up to 2.8m CenturyLink customer records, though only name, address, and phone number. As a loss of data, it does not even get to the back page of the news. Names, addresses, and phone numbers are hardly private anymore.