Cloud Work provided by RingCentral to be a lead UCaaS and CCaaS offering for BT business and public sector customers, accelerating UK’s digital transformation agenda
unified communications as a service (UCaaS)
Whenever I talk to telecom groups and organizations about running their critical apps across SD-WAN, at some point the tough question gets popped. It might come after a few drinks or slides (take your pick) but there’s usually this pause as they process the SD-WAN value prop and then they ask, “Yeah, Phil, SD-WAN sounds great and all, but what about resilience? Do you think SD-WAN’s got the uptime and predictability to replace legacy technologies, such as MPLS?”
Companies headquartered in the United States and abroad are identifying regions beyond their borders as the greatest potential growth areas for their businesses. According to the latest Wells Fargo International Business Indicator, a majority of U.S. companies expect an increase in non-U.S. revenue over the next 12 months as they continue to pursue business opportunities in international markets. The report also notes the ongoing value in doing business globally, with 47 percent of U.S.
Once upon a time there were two totally separate industries: unified communications as a service (UCaaS), the application; and communications platform as a service (CPaaS), the platform. But the distinction between these services is getting fuzzy.
In this Industry Buzz podcast, the UCStrategies Experts review the Gartner Magic Quadrant for Unified Communications as a Service, Worldwide.
Vonage is making its move in the Unified Communications-as-a-Service (UCaaS) market, with several new changes that will expand its portfolio and its standing in the market. The company's latest acquisition is UCaaS provider iCore Networks, Inc., further boosts Vonage Business' UCaaS portfolio, sales force, and ability to reach mid-market and enterprise customers.
Unified Communications will be made available as a service through Windstream soon, with the announcement of nationwide availability of its enterprise-class Unified Communications as a Service (UCaaS) offering. This is a fully managed cloud-based solution, using Windstream's Multiprotocol Label Switching (MPLS) networking and offered at a flat monthly rate.
Why hasn't the UCaaS channel caught fire?
During my recent years in Lync Partner engineering and later as the SaaS Channel manager at Microsoft, I had a chance to meet and work with many dozens of talented and interesting partner executives. These are (mostly) men who were approaching UC as a Service (UCaaS) from one of three perspectives:
Synergy Research Group unveils a new report showing the top Q2 2013 revenue gainers-Vocalocity and ShoreTel-in the cloud Unified Communications as a Service (UCaaS) market, which grew 22 percent year-over-year.
Companies today have to continually improve business efficiency and processes in order to stay competitive. In addition, they also need to process applications and services closely aligned with developing business requirements. Unified communications as a Service (UCaaS) can substantially help them transform their enterprises to accomplish these goals.