unified communications as a service (UCaaS)

Dave Silke on the Future of Mitel

Mitel CMO Dave Silke

Mitel made quite a splash recently when it announced that RingCentral will become its exclusive UCaaS partner. Under the terms of the agreement, Mitel’s UCaaS offering will move to RingCentral’s Message Video Phone (MVP). This gives Mitel’s customer base of 35 million an easy path to a cloud phone system. Mitel will continue to support but will stop selling its MiCloud Connect offering. In addition, RingCentral acquired Mitel’s CloudLink technology to deeply integrate Mitel’s platforms with RingCentral’s MVP solution. 

Intermedia Connects NEC Customers with NEC UNIVERGE BLUE CONNECT BRIDGE

Most organizations know that they’ll eventually move to the cloud for their telephony and communication needs – but eventually can be several years away. The majority of businesses today rely on premises-based PBXs and phone systems and are unable to take advantage of many of the advanced cloud-based unified communications and collaboration (UCC) capabilities.

RingCentral Endorses Cato Networks Answering Key SD-WAN Reliability Questions

RingCentral Endorses Cato Networks Answering Key SD-WAN Reliability Questions

Whenever I talk to telecom groups and organizations about running their critical apps across SD-WAN, at some point the tough question gets popped. It might come after a few drinks or slides (take your pick) but there’s usually this pause as they process the SD-WAN value prop and then they ask, “Yeah, Phil, SD-WAN sounds great and all, but what about resilience? Do you think SD-WAN’s got the uptime and predictability to replace legacy technologies, such as MPLS?”

Connecting Geographies for a Global Business Presence in 2017

Companies headquartered in the United States and abroad are identifying regions beyond their borders as the greatest potential growth areas for their businesses. According to the latest Wells Fargo International Business Indicator, a majority of U.S. companies expect an increase in non-U.S. revenue over the next 12 months as they continue to pursue business opportunities in international markets. The report also notes the ongoing value in doing business globally, with 47 percent of U.S.

UCaaS and CPaaS Merging

Once upon a time there were two totally separate industries: unified communications as a service (UCaaS), the application; and communications platform as a service (CPaaS), the platform. But the distinction between these services is getting fuzzy.

In this Industry Buzz podcast, the UCStrategies Experts review the Gartner Magic Quadrant for Unified Communications as a Service, Worldwide.