Fuze Announces Partnership with Verint to Power Customer Engagement for the Global Enterprise
Fuze Contact Center with Verint Workforce Management enhances integrations to streamline contact center scheduling and forecasting
Fuze Contact Center with Verint Workforce Management enhances integrations to streamline contact center scheduling and forecasting
Verint Systems Inc. has announced the availability of packaged workforce optimization solutions, designed for and aimed at small and mid-sized contact centers. These mid-market packages are available through its channel partner network, both on-premises and in the cloud, and are stated to include the best-of-breed capabilities of the Verint Workforce Optimization solution.